Privacy Notice
1. Introduction
This Privacy Notice explains how we collect, use, and protect your personal data when you use our website www.8mm2digital.com, including any information you provide when purchasing a product or service.
By providing your data, you confirm that you are over 13 years of age.
8mm2digital is the data controller, responsible for your personal data (referred to as “we”, “us”, or “our” in this notice).
Contact details
• Website: www.8mm2digital.com
• Email: films@8mm2digital.com
If you are unhappy with how we handle your data, you may complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk. We ask that you contact us first so we can try to resolve any issue.
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2. What Data We Collect
Personal data means information that can identify you. It does not include anonymised data. We may collect:
• Identity Data: name, title, date of birth, gender
• Contact Data: billing and delivery address, email, phone number
• Financial Data: bank and payment card details
• Transaction Data: payments and purchases made by you
• Technical Data: IP address, browser type, login data, operating system, device details
• Profile Data: orders, purchases, feedback, reviews
• Usage Data: how you use our website and services
• Communications Data: your communication preferences
We do not use your data for marketing purposes.
We may use trusted third-party providers to:
• Deliver your order (e.g. Royal Mail)
• Process payments (e.g. PayPal)
• Deliver and store digital files (e.g. WeTransfer)
• Collect reviews
• Provide technical and analytical services
These providers may have access to your personal data only to perform tasks on our behalf and are required not to disclose or misuse it.
We do not collect any sensitive data (such as race, religion, political opinions, health, or biometric data).
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3. How We Collect Data
We collect data in the following ways:
• Direct interactions: when you order a service, contact us, or provide feedback.
• Automated technologies: cookies and server logs collect Technical Data about your device and browsing behaviour.
• Third-party sources: analytics providers (e.g. Google), payment and delivery providers (e.g. PayPal, DPD).
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4. How We Use Your Data
We will only use your personal data when legally allowed, including:
• To perform a contract with you (e.g. fulfilling an order).
• To comply with legal or regulatory obligations.
• For legitimate business interests that do not override your rights.
Examples:
• Registering you as a customer.
• Processing payments and recovering debts.
• Returning your completed order.
• Delivering digital files securely.
• Maintaining our website and systems.
• Analysing usage to improve services.
We will not use your data for marketing.
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5. Sharing Your Data
We may share your data with:
• Service providers (IT, hosting, payment, delivery).
• Professional advisers (legal, accounting, insurance).
• UK authorities (such as HMRC).
• Third parties in the event of a business transfer or sale.
All third parties are required to protect your data and use it only as instructed.
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6. International Transfers
Some of our providers (e.g. WeTransfer, Google) are based outside the UK/EEA. Where this happens, we ensure your data is protected through safeguards such as:
• European Commission adequacy decisions,
• Standard contractual clauses, or
• Certification schemes (e.g. EU-US Privacy Shield, where applicable).
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7. Data Security
We use appropriate security measures to protect your data from loss, misuse, or unauthorised access. Access is limited to people who need it for business purposes and are bound by confidentiality.
We also have procedures in place to deal with suspected breaches and will notify you and regulators where legally required.
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8. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal and tax requirements.
By law, we must retain customer and transaction data for six years for tax purposes. After this, data may be anonymised or deleted.
You may request deletion of your data (see Your Rights below).
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9. Your Rights
Under data protection law, you have the right to:
• Access your data
• Correct your data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent
You can find more information on your rights at the ICO:
ICO Guide to Individual Rights
To exercise your rights, please email us at films@8mm2digital.com.
We aim to respond within one month.
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10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies. Please check those policies when visiting other sites.
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11. Cookies
You can set your browser to block or alert you about cookies. If you disable cookies, some parts of the website may not function properly.